Here's what our customers have to say.....
“Thank you so much for your time and speedy delivery of my dress! The dress fits me perfectly. The day was perfect!! I received so many compliments on the dress! It really is beautiful!! Thank you again!"
~ Jeanne (Florida)
"Thank you SO much for all of your help. The customer service at Isabella's Pearls is amazing! I just saw a friend who is getting married next weekend and is in need of a rehearsal dinner dress, so she may be contacting you soon to overnight a dress as well :) Here are a few pictures from our rehearsal night. I received so many compliments. I love this dress!"
"Thanks so much for time you have taken with me. Your customer service is well appreciated. I am emailing to let you know that the dress arrived safe and sound yesterday! The tissue, ribbon and especially your hand-written note were much appreciated. I am so glad I spoke to you first. The size I was considering ordering would have been way too big. Thank you for your outstanding customer service…I will certainly keep you in mind for our next wedding adventure! Thank you so much for being so fabulous. You have gone above and beyond any expectations and that is extremely rare these days it seems."
"I stumbled upon Isabella's Pearls Boutique while on an internet manhunt for the beautiful Adrianna Papell Lace Sheath Dress in mulberry, that I wanted to wear to a wedding I'm attending this fall. Isabella’s Pearls was the only place that had the 3/4 sleeve version where the lace shell and lining underneath were both mulberry. Believe it or not, they only had one left and it was in my size! Almost as if it was meant to be! On top of that, they offered 10% off your first order! I cannot even begin to express the level of customer service I received from this Boutique from the moment after I hit the "Order Button." My order was handled by the founder Cynthia personally and she took great care in doing so. She kept me informed as to when my order would be shipped, how it would be packaged, and even upgraded my package to priority mail, so I would get it even faster. Even with Hurricane Matthew, my package arrived in just two days once shipped (FL all the way to MA). When the dress arrived, the packaging was exceptional. Cynthia took great care in wrapping my package in tissue paper, bubble wrap, etc. to ensure my dress wouldn't be damaged. It was packaged so beautifully; it felt like opening a Christmas present. She included a handwritten card which made the order incredibly personal. The dress fit like a glove and came exactly as described. It was even better than I expected! I love it and can't wait to wear it! The level of customer service I received from Isabella’s Pearls Boutique was more than I'd ever received before. You can tell this Boutique loves what they do and truly cares about their customers. I'll definitely be back on their website the next time I'm looking for a special occasion dress."
"I just received the dress I ordered from you and it fits perfectly! Thank you for your wonderful care and customer service. I will be recommending Isabella's Pearls Boutique to everyone!"
~Kathy (New Jersey)
"Thank you for the amazing customer service. The Adrianna Papell Gown I ordered from you is simply exquisite!! The attention to detail is extraordinary. I received so many compliments and I felt like the belle of the ball!! Thank you again. You have a customer for life!"
"I love the gown! You are right, it is breathtaking! Fits like a glove. Thank you for doing so much measuring to make sure it was the right size to order. I will send you a few pictures from the Wedding."
~ Heather (Massachusetts)
"I just wanted to say a big thank you for the beautiful Patra dress and customer service! My dress arrived on time and was so beautiful. We went to a 20's party and I received so many compliments. Thanks again!"
"I received the Crystal Crescent Necklace & Earrings Set today that I ordered from you, and I just wanted to tell you how satisfied I am!The piece is absolutely gorgeous, it was packaged very safely, and the handwritten thank you note goes a long way in my book! It is very rare to receive such personal touches nowadays. I am wearing this necklace on my wedding day and I cannot wait to show it off! Thanks again, I will sincerely suggest your shop to all of my friends!"
"Words cannot even begin to express my thanks. I waited till the last minute to buy my wedding dress for my destination wedding. I am so glad I found your boutique as I could not find the dress I was looking for in my size anywhere. I placed my order with you and the dress arrived the next day. Just in time to pack it and hop on the plane. Thank you for helping make my Wedding day perfect.”
~ Liz (Georgia)
"There are some people who are fortunate enough to work in an area that they are passionate about. From your first encounter with Cynthia at Isabella's Pearls you can tell she is passionate about what she does. You, as the customer, are her main priority. She will make sure your needs are met with your purchase and make sure your expectations are exceeded. I speak from my own wonderful experience with this trust-worthy business-woman. "
~ Megan (Ohio)
"I am so happy with my purchase. I had a really tight budget for my prom gown and was starting to feel like I would never find the gown of my dreams. I was elated when I found a beautiful Adrianna Papell gown within my price range on your site. I also really appreciate the free shipping.”
"What a wonderful experience shopping at Isabella’s Pearls. I am so glad that I found it and will continue to shop here. Customer service is absolutely superb."
~Pat (New York)
"I received the Adrianna Papell Gown on Saturday. It is gorgeous and fits perfectly. Your customer service is amazing. I will definitely be shopping with you again in the future. Thank you for everything."
"I just wanted to tell you that the Adrianna Papell Gown fits and I love it!!! I was so happy to find it on your website. I will be wearing it to my daughter's wedding in November. Thanks so much!"
"I received my order today and I am beyond thrilled!!! The dress is beautiful and was packaged with such care. Your customer service is amazing. I am getting married in March and I will be back to order my bridesmaids gowns."
"Thank you so much for answering all of my questions prior to my purchase. I was a little nervous purchasing a gown online for my son's wedding. However, you made me feel at ease by being so patient and kind! I received my order and the gown fits perfectly. I feel beautiful. I was on a tight budget so I was really happy to find the gown at such a great price. I also really appreciate the free shipping. Thanks again."
~Tammy (North Carolina)
"Cynthia at Isabella's Pearls is amazing! She was extremely helpful, patient and very professional. I cannot say enough good things about Isabella's Pearls Boutique. I will definitely be shopping here again."
"First off, I want to say thank you so much for the excellent communication and for the quick shipping. This really showed me that you want the best for your customers. However, the main reason I am e-mailing you is because I received my dress today and it is BEAUTIFUL! What really impressed me the most was the care you put into packaging the dress and the very thoughtful thank you note. You really brightened my day and I know if I ever need a dress in the future I will definitely shop at Isabella's Pearls. I will also make sure to spread the word about your great business and customer service. Thank you once again and I hope you have a great day!"
"I wanted to say thank you again for all of your help. The dress I ordered will most likely be the one I wear as Mother of the Bride to my daughter's Wedding in July. Your personal attention to my order has made the experience all the more special for our family. Thank you."
~Marilyn (New Mexico)